Shipping & Returns
Shipping Policy
OK, we're not Amazon, we're more like a small stream and we can't get things shipped out to you the next day...sorry. Our products are made to order (think of us like the Gordan Ramsey of tshirts) and, depending on the amount of orders, it can take up to 5 days to fulfill an order. But we will do our best to get your order out as soon as possible. And, like Gordan Ramsey, we'll get it right!
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We have a lot of chickens working in the coop, so once an order is placed and shipped, we are unable to make changes. Likewise, once the process starts, it can't be canceled. So if you order something by mistake, you may have to regift it - we've all done it, don't worry.
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Once your order is shipped, you will receive a shipping notice with a tracking number. You can also check your account for the status of your order.
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Return & Exchange Policy
Please remember that all items are custom made when you place your order. We do not keep inventory. Therefore, any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part within the 15 days are covered at our expense.
In a nutshell, remember 15 DAYS!
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If you notice an issue on the products or anything else on the order, please submit a problem report. We will contact you as soon as possible to rectify the problem.
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